At Brave Flame, we're committed to providing our customers with the highest level of service and quality products. Here are some of the services we offer:
Looking for a unique candle that's tailored to your personal preferences? Our custom candle service allows you to choose your favorite scents and create your own signature blend. Simply select the custom scent option on the product page and enter your desired fragrance combination in the notes section during checkout. We'll hand-pour your candle with care and deliver it straight to your door.
Our candles make the perfect gift for any occasion, from birthdays to weddings to housewarming. To make your gift even more special, we offer gift-wrapping services for an additional fee. We'll wrap your candle in high-quality wrapping paper and include a personalized note to make your gift truly memorable.
If you're planning an event or looking for corporate gifts, our bulk order service is perfect for you. We offer discounts for large orders of 10 or more candles, and can even customize the label with your company logo or event details. Contact us to learn more about our bulk order options and pricing.
We offer flat-rate shipping within the United States, with free shipping on orders over $75. All orders are shipped within 2-3 business days and typically arrive within 5-7 business days. We also offer international shipping to select countries for an additional fee. Please note that international orders may be subject to customs fees and delays.
We want our customers to be completely satisfied with their purchases. If you're not happy with your candle for any reason, please contact us within 14 days of receiving your order and we'll work with you to resolve the issue. We do not accept returns for custom candles or gift-wrapped items.
If you have any questions or concerns about our services, please don't hesitate to contact us. You can reach us through the "Contact Us" page on our website or by emailing us at email@example.com. We'll respond to your inquiry as soon as possible.